Terms & Conditions of Service

Last Updated: April 13, 2026

1. Acceptance of Terms

Welcome to Green Lawn Care & Landscape Inc. ("Company," "we," "us," or "our"). By accessing or using our website, submitting a quote request, signing an estimate or proposal, or engaging our services in any capacity, you ("Customer," "you," or "your") agree to be legally bound by these Terms & Conditions of Service ("Terms"), together with our Privacy Policy. If you do not agree to these Terms, do not use our website or services.

2. Definitions

  • "Agreement" means a signed estimate, proposal, contract, or work order issued by the Company and accepted by the Customer, either by written signature, electronic signature, email confirmation, or verbal authorization recorded in our CRM.
  • "Services" means all landscaping, hardscaping, lawn maintenance, irrigation, snow removal, utility trenching, and related property services offered by the Company.
  • "Property" means the Customer's project site where Services are to be performed.

3. Service Agreement & Continuity

  • Continuous Service: All signed lawn maintenance agreements are considered continuous and shall renew season-to-season unless cancelled in writing.
  • Right of Refusal: The Company reserves the right to stop or refuse services at any point. We reserve the right to cancel services immediately if legal action is threatened or if the work environment is deemed unsafe.
  • Scope of Work: Only items explicitly listed in a signed proposal are included. Verbal discussions do not constitute a change in scope unless added in writing via a Change Order.

4. Pricing, Payments, and Fees

  • Standard Rates: Landscape labor is charged at $85.00 per worker, per hour.
  • Sprinkler Repair Rates:
  • Standard Service Call: $120.00 minimum.
  • Additional Time: $30.00 for every 15-minute interval after the first hour.
  • Two-Worker Rate (Large Jobs): $200.00 per hour.
  • Emergency Calls: $200.00 minimum.
  • Note: Sprinkler parts are billed separately and are not included in hourly rates.
  • Disposal & Delivery Fees:
  • Dump Fee: $120.00 per full load (up to 4 yards).
  • Material Pick-up: All pick-ups from suppliers incur a $125.00 pick-up and delivery fee.
  • Credit Card Fees:
  • Payments $0–$100: $4.00 flat fee.
  • Payments $101+: 4% processing fee.
  • Port-to-Port Billing: Charges include loading time, drive time to/from the job site, dump trips, and unloading at the Company shop.
  • Late Payments: Invoices are due upon receipt. Late payments incur a fee of 1.5% per month (18% per annum). Accounts unpaid for 60+ days may be referred to collections at the Customer's expense.

5. Estimates & Material Volatility

All estimates are valid for thirty (30) days. Due to market fluctuations, if the cost of raw materials (e.g., PVC, fuel, lumber, stone) increases by more than 10% between the date of the signed Agreement and the date of installation, the Company reserves the right to adjust the contract price to reflect the difference.

6. Cancellations and Changes

  • Notification: Cancellations must be submitted in writing (email or mail).
  • Maintenance: Requires 24-hour notice. Project Work: Requires 72-hour notice.
  • Fees: Cancellations after materials are ordered will result in the Customer being responsible for all material costs and a 15% restocking fee. Change orders carry a $150.00 minimum charge plus time and materials.

7. Property Access & Liability

  • Underground Utilities: The Customer must mark property pins. The Company is NOT responsible for damage to lines not marked by Dig Line (811) or the homeowner (e.g., sprinkler lines, clock wires, electrical, or satellite cables).
  • Hidden Obstacles: The Company is not responsible for damage caused by unforeseen underground obstacles (concrete slurry, stumps, rocks) and may provide a revised estimate if such items are encountered.
  • Heavy Machinery: The Company is not liable for damage to existing cement, asphalt, lawn, or sprinklers caused by the movement of heavy machinery required to complete the project.
  • Pet Waste: All pet waste must be removed prior to arrival. Failure to do so may result in a clean-up fee or the skipping of the service area at the Company’s discretion.

8. Warranties

  • General Workmanship: We provide a one (1) year workmanship warranty on installation projects. This does not cover "Acts of God," natural settling, or lack of maintenance.
  • Plant Warranty: Moving trees or shrubs from their original placement more than once voids all survival guarantees.
  • 5-Year Irrigation Warranty: New systems carry a Five (5) Year Warranty on parts and labor ONLY if Annual Spring Turn-On and Annual Fall Winterization (Blowout) are performed exclusively by the Company every consecutive year. Any third-party work or self-service voids this warranty immediately.

9. Satisfaction Guarantee

If you are unsatisfied with a maintenance service, you must contact us within twenty-four (24) hours. We will schedule a re-service at no additional cost. This applies to recurring maintenance only and does not apply to landscape/hardscape installations.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GREEN LAWN CARE & LANDSCAPE INC. SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER UNDER THE APPLICABLE SERVICE AGREEMENT.

11. Marketing & Media Rights

The Company reserves the right to take photographs and video of the Property for quality control and marketing purposes. We will not disclose the Customer's full name or specific street address in any marketing materials without express permission.

12. Force Majeure

Neither party shall be liable for failure or delay in performing obligations due to circumstances beyond their control, including acts of God, extreme weather, government restrictions, or supply chain disruptions.

13. Dispute Resolution & Governing Law

These Terms are governed by the laws of the State of Idaho. Any dispute not resolved through good-faith negotiation shall be submitted to mediation in Ada County, Idaho. Any legal action shall be filed exclusively in the courts of Ada County, Idaho.

14. Severability & Entire Agreement

If any provision is found unenforceable, the remaining provisions remain in full effect. These Terms, along with the signed Estimate/Proposal, constitute the entire agreement between the parties.

15. Contact Information

Green Lawn Care & Landscape Inc. Address: 4580 Henry ST. Boise, ID 83709 Phone: 208-376-4967 Email: Office@Greenlawncareinc.com